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AlertSeattle: COVID-19 Weekly Update – April 3-9, 2020

AlertSeattle: COVID-19 Subscribers – This weekly alert provides new and updated information and links to City of Seattle programs and services for residents impacted by the COVID-19 pandemic. It also contains helpful city, county, state and federal resources. You may receive more frequent alerts, if needed.


Help your Neighbors by Shopping Responsibly: Many grocery stores are reserving specific hours for populations at higher risk of contracting COVID-19, including people aged 60+. Help protect your neighbors by respecting these set times and by following social distancing guidance. See a list of stores that have announced hours for Elderly or At-risk Shoppers.

Weekly COVID-19 Community Webinars: Seattle Department of Neighborhoods hosts weekly webinars every Friday from 2:30-4:00 p.m. to connect community to information regarding COVID-19. Each week covers different topics.

New Resources and Services

For the full list of resources and services, visit

  • Internet First: Wave Broadband will offer free internet and WiFi for 60 days to all qualifying low-income households, especially students in low income households, who don’t already subscribe to Wave internet service and who enroll in the new Internet First program. The program is open to new Wave or Wave G customers living in a Wave or Wave G service area. Visit for information.
  • The Plate Fund (#ThePlateFund): program provides immediate, one-time payments of $500 to the most impacted restaurant-industry workers. To learn more and to donate to the fund, visit:
  • Artist Relief Support for Artists Affected by COVID-19: The national coalition Artist Relief created an emergency initiative to offer financial and informational resources to artists across the United States. They are distributing $5,000 grants to artists. Visit
  • Working Washington Small Business Emergency Grants: Governor Jay Inslee is offering a Working Washington Small Business Emergency Grant program of up to $5 million to assist small businesses impacted by the COVID-19 outbreak. The grant program will provide a limited number of businesses in Washington’s 39 counties with a grant up to $10,000. Learn more at


COVID-19 key hubs of online information and resources:

Call Centers for Public Inquiries

  • City of Seattle Customer Service Bureau – 206-684-2489 or 206-684-CITY To learn more about the services the City is providing. Helpline is open weekdays from 8:30 a.m. – 5 p.m. and operators can connect with an external interpreter.
  • Public Health-Seattle & King County – 206-477-3977 For residents who believe they have been exposed to COVID-19, or for healthcare providers with COVID-19 questions. Helpline open daily from 8 a.m. – 7 p.m. and operators can connect with a third-party interpreter.
  • Washington State Department of Health – 800-525-0127 and press # For general questions about how the virus is spread and what to do if you have symptoms. Helpline is open daily from 6 a.m. – 10 p.m.


  • Public Health-Seattle & King County posts regular information updates and news releases on their Public Health Insider blog site. Register your email address to follow the blog and receive notifications of updates.
  • Washington State Department of Health issues regular e-newsletter bulletins. Sign-up and manage your subscription preferences.
  • The Center for Disease Control & Prevention (CDC) issues regular e-bulletins. Sign-up and manage your subscription preferences.

Donations and Volunteer Opportunities

For a full list of opportunities.

  • City of Seattle PPE Donations Collection – The City is partnering with Goodwill Industries and Labor partners to coordinate the collection of Personal Protective Equipment (PPE) for distribution to those on the frontlines of the COVID-19 outbreak. To learn more, visit here. For donations, visit here.